Terms and Conditions
Our terms and conditions apply to all transactions on the Caskwidge Cellar websites and are set out below. Please read through these carefully before placing your order and then print a copy for future reference.
We may change these terms from time to time without notice to you. Changes will apply to any subsequent orders received.
Delivery charges and estimated timescales are specified in the Shipping & Returns section. We make every effort to deliver goods within the estimated timescales, however delays are occasionally inevitable.
Goods are subject to availability. In the event that we are unable to supply the goods, we will inform you of this as soon as possible. A full refund will be given where you have already paid for the goods.
Payment in full must be made prior to dispatch of the products by all major credit or debit card. In the event of non-authorization of payment we will contact you to advise. We do not accept liability of any losses or costs incurred or sustained by customers who transmit credit or debit card information.
The price you pay is the price displayed on this website at the time we receive your order apart from the following exception. If we discover an error in the price of goods you have ordered we will inform you as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you we will treat the order as cancelled. If you cancel and you have already paid for the goods, you will receive a full refund.
The contract between us shall be governed by the laws of England and Wales and any dispute between us will be resolved exclusively in the courts of England and Wales.
Sometimes the product specifications may change, in which case we will do our best to offer you a substitute of the same or better quality at the same price. If you are not happy with the replacement you can return it in accordance with our 16 day money back guarantee. Where applicable, you may cancel your order in accordance with your rights under the Distance Selling Regulations and you may return the item free of charge. All sizes and measurements are approximate but we do try to make sure that they are as accurate as possible. On the rare occasion that there is an error, we will advise you about it as soon as possible.
No permission is given by us in respect of the reproduction or use for commercial or detrimental purposes of any brand names, product names, designs and other4 material shown on or connected with our Website in which intellectual property rights subsist.